Frequently Asked Questions

Every 12–18 months for Mexican fan palms — they grow nearly year-round here. Date palms and queen palms can stretch to 18–24 months. If your fan palm still has a full dead skirt, it's overdue; that skirt catches wind and hosts pests.

Trimming removes the fronds (green dead, brown dying, and nuisance growth). Skinning removes the dead frond bases from the trunk afterward — the "boots." Skinning is what gives a fan palm its clean column look and what creates the diamond pattern on date palms. We skin on every trim because unscinned boots rot and attract borers and rodents.

Not the way door-knockers sell it. Shaving a fan palm to a pencil of fronds weakens it and makes failure more likely. Real storm prep is a proper trim — dead off, crown thinned, bud intact — timed for April–May before hurricane season.

Yes — we remove flower and fruit stalks during the trim, before the fruit drops. Late-summer date drop is sugary, staining, and wasp bait; removing stalks in spring solves it.

Maybe. Test the bud: if the central spear pulls out easily and smells off, the palm is dead — remove it. If there's green in the crown, give it a warm season. We'll inspect for free and tell you straight which side of the line you're on.

Stay at least 35 feet away, treat every line as live, and call AEP Texas at 1-866-223-8508 before anyone touches the tree. We cannot work near energized lines, and neither should you. Once the utility clears the line, we'll handle the tree.

We respond around them. During an active storm nobody climbs — that's how crews die. Before landfall we do pre-storm prep and secure hazards; after the winds pass we run 24/7 on structure strikes, blocked access, and hanging limbs, triaged by phone. Book the prep in April–May; book the cleanup after.

Yes, and yes. We trim residential citrus hedges and trees with sanitized tools, proper timing around bloom and harvest, and no over-thinning. Commercial-grove work is a different scope — call and we'll talk through it.

Palms: per tree, by species and height, confirmed in writing before we climb. Removals: by height, spread, access, and what's under the tree. Hedges: by length and shape-goal. Land clearing: on a site walk. See the pricing guide for honest ranges.

No. Standard quotes in our service area are free. The exception is distant acreage beyond our normal routes — we'll tell you on the phone if a site-visit fee applies before we drive.

Fully — general liability plus workers' compensation on the climbing crew. Certificates provided on request before work starts. Never hire uninsured labor for tree work over structures; if something goes wrong, it's your homeowner's policy that pays.

Cash, check, card, and Zelle for most residential jobs. Commercial and clearing contracts get invoiced net-15 with standard terms.

That's a big part of our route work. Standing plans bundle palm trims, hedge visits, and haul-away on a fixed schedule — with photo confirmation after each visit so you can see the yard from Minnesota.

Yes — we do the fast, unglamorous work between tenants: storm-damage removal, hedge resets, haul-away, and make-readies around campus-area rentals. Ask about monthly billing.

Core metro (McAllen, Pharr, Edinburg, Mission): same-day callback, usually same-week scheduling. Mid- and lower-Valley: scheduled route days, book 2–4 days out. Emergencies: the 24/7 line, anytime.

Structural work: February–April or October–November, when trees seal wounds fast without heat stress. Palm cycles: any time, but pre-hurricane-season (March–May) trims are the highest-value. We avoid heavy summer pruning — stressed Valley trees invite borers.